Before you book

What we need
to know,
and why.

Used only to tailor treatment and avoid contraindications. Kept confidential, and deleted after three years.

Questionnaire
At first visit
Stored
Locked, then encrypted
Deleted after
Three years
Covered by
Written confidentiality

The detail

Six things
that change what we recommend.

Pregnancy
Pregnancy massage is offered in the second and third trimester, side-lying. The hammam is not recommended at any stage — the heat is sustained and we will not make an exception.
Recent surgery
Tell us about anything in the last six months. Depending on the site and the healing we will adapt, delay, or recommend against.
Cardiovascular conditions
The hammam and cold plunge place real demand on the heart. Talk to us before booking and bring your doctor’s view with you.
Allergies and medication
Skin allergies matter for every product we use, and some medication changes how skin responds to heat and to extraction. Both go on the questionnaire.
What happens to the form
Stored in a locked cabinet at reception, scanned to an encrypted local drive after thirty days, and deleted after three years.
What is said during a treatment
Stays there. The confidentiality agreement covers conversation as well as health information.

Questions

Ask before
you book.

If anything on this page applies to you, write to us first. It is a five-minute conversation and it changes what we recommend.